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Get in touch with us today by filling in the contact form or send us an email to orvas-villas@orvas.hr and one of the Villa Mama team will reply to you as soon as possible.
General Info
ORVAS d.o.o.
Uvala Baluni 9, 21000 Split
Working hours:
01.05.2018 – 06.10.2018: 0-24
OIB: 38192148118
VAT number: HR38192148118
IBAN: HR6124840081101585668
A member of the management board and general director: Mirjana Nižetić Labetić
Share capital: 4.785.000,00 KN, paid in full amount
Commercial Court in Split
Registration: Tt-16/2645-3
MBS: 060052347
Agency code: HR-AB-21-060052347
Competent authority:
Ministry of Tourism
Independent Sector of Tourism Inspection
General Accommodation Conditions
NOTICE ON SUBMITTING CONSUMER COMPLAINTS
Based on Article 10 Paragraph 10 of the Act on Catering Activity (85/15), in connection with Article 10 Paragraph 3 of the Consumer Protection Act (Narodne novine, Nos. 79/07, 125/07, 79/09, 89/09, 133/09, 78/12, 56/13, 41/14, 110/15) we inform the consumers that complaints to the quality of our products or services may be submitted in writing by e-mail address croatia@orvas.hr.
The response to the written complaint of the consumer will be given in writing within 15 days of receipt of the complaint.